Beyond Error

A simulation of Just Culture and Systems Thinking.

Select an Incident to Review

Incident #294: Insulin Overdose

A patient received 10x the prescribed dose of Insulin.

Incident #301: Missed Sepsis

A young patient was discharged from ED and later died of sepsis.

Incident #310: Wrong Site Surgery

A nerve block was performed on the wrong leg.

Incident #315: Medication Swap

Potassium Chloride was injected instead of Saline.

Initial Incident Report

...

...


Immediate Outcome: ...

Staff Involved: ...

Decision Required: What is your immediate administrative action?

Investigation Board

Click the categories to interview staff and inspect the environment.
You can gather additional information by clicking a category more than once. Find the latent factors.

System vs Individual Balance
Individual System
The Person

Interview the staff involved.

Task & Technology

Inspect equipment and protocols.

Environment

Check lighting, layout, and noise.

Organisation

Review rosters, culture, and staffing.

Final Ruling

You have gathered the evidence. How will you resolve this incident?

2 Years Later...